CANCELLATION POLICY TERMS & CONDITIONS
It is important to recognize that your Lactation Consultant is committed to making time to see you and your baby at the Scheduled Appointment & Location. This means that they will manage other commitments around your Scheduled Appointment.
For this reason, in the event of a Cancellation, Refunds are not issued, but in certain cases we will apply your pre-payment to a rescheduled mutually-convenient time.
Cancellations made with less than 24 hours to the Scheduled Appointment will incur a 50% charge, cancellations made less than 12hours in advance will incur full charge.
Cancellations made with more than 24 hours prior to the Scheduled Appointment will not incur any charges.
Cancellations MUST be made via phone OR email, which ensures I receive your cancellation request.
Please Call or text my number anytime on 0872675476 if prompted please leave a voicemail with your Name, Contact Number and Cancellation Details, or
Please Email anytime via firstname.lastname@example.org. My booking system will send you an email confirming your cancellation request.
In either case, you will be contacted by me to confirm the cancellation and reschedule, as required.